Teacher Support

Upon enrollment in a course at Metro Virtual Academy, students are assigned a certified and experienced teacher. Throughout the course, students are able to communicate with their teacher in a number of ways, including direct message, email, and scheduled audio/video conferencing. Teachers are available to answer questions, provide support and feedback, and grade assessments. They are the first point of contact for any questions or concerns that students may have.

MVA also has a certified Guidance Counsellor who can provide counselling and support to students and families regarding course selection, post-secondary options and career/life planning.

Mental Health

At MVA, we recognize the significant impact that mental health issues can have on our students and their families. We emphasize the importance of mental health so that students know they are not alone and need not suffer in silence. No academic issue is insurmountable. MVA staff are always available to address any academic concerns you may have and discuss your options. Please reach out to support@metrovirtualacademy.com if you need assistance.

For more immediate support, students can reach out to Kids Help Phone who offer confidential and anonymous 24/7 professional counselling and mental health services to Canadian children and youth. Support is offered through text, phone, Facebook Messenger, and Live Chat, and their website www.kidshelpphone.ca also provides information about youth programs and other resources based on location.

Are you an international student? Please visit Child Helpline International to learn about services near you.

Disclaimer: This page is intended for informational purposes only and should not be used to replace the advice of a mental health professional. The information provided on this page consists of external links to third party websites. Metro Virtual Academy is not the content provider of these websites and gives no warranties that this information is correct, current, reliable, or suitable for any purpose. We disclaim all responsibility and liability for any direct or indirect damage, cost, loss, or expense in the use of or reliance upon this information. Please consult a qualified health care professional for full medical advice.